CEOs Share Expectations About Timing of Returning to ‘Normal’ Business Practices
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Each quarter the Virginia Council of CEOs (VACEOs) and University of Richmond’s Robins School of Business partner to take the pulse of top executives in the region through a comprehensive Virginia CEO Economic Outlook Survey.
The fourth quarter 2020 CEO Economic Outlook survey finds that expectations over the next six months for capital spending and employment improved compared with expectations at the end of Q3, while expectations of sales growth decreased somewhat on a percentage basis.
Year | Quarter 1 | Quarter 2 | Quarter 3 | Quarter 4 |
---|---|---|---|---|
2020 | 50.43 | 65.20 | 69.2 | |
2020 (May 27) | 26.2 | |||
2020 (April 27) | -1.33 | |||
2020 | -18.73 (historic low) | |||
2019 | 100.5 | 94.13 | 86.33 | 101.47 |
2018 | 94.60 | 92.73 | 104.30 | 97.97 |
2017 | 108.97 (historic high) | 103.63 | 99.17 | 106.3 |
2016 | 102.00 | 89.00 | 89.67 | 107.37 |
2015 | 93.90 | 93.42 | 99.80 | 92.67 |
2014 | 86.07 | 88.71 | 96.10 | 95.92 |
2013 | 86.40 | 91.60 | 92.53 | 89.57 |
2012 | 94.10 | 81.13 | 81.17 | 77.57 |
2011 | 85.63 | 74.17 | 81.17 | 88.63 |
2010 | 81.33 | 94.47 | 92.27 |
Says Scot McRoberts, executive director of the Virginia Council of CEOs, “CEOs responded to this survey in the week following the attack on the U.S. Capitol, and as news broke that Virginia’s vaccine rollout was moving more slowly than expected.” Adding, “The index from this survey is still five points lower than at any point in the ten years before the pandemic. The CEOs I know are working hard to overcome in these challenging times and to save jobs, but most anticipate that the next six months will continue to be difficult.”
“The survey results suggest a continued positive outlook over the next six months,” said Rich Boulger, associate dean at the Robins School. Boulger administers the survey and collects the responses each quarter. He adds, “The index, which consists of an average of Virginia Council of CEO members’ expectations with respect to sales, capital spending, and employment, continues to rise slightly (69.2 versus 65.2 last quarter) at this difficult time. Although the incremental increase is not large, it reflects an ongoing positive sentiment.”
Taken as a whole, the results pertaining to sales, capital spending, and employment produce a small improvement in economic outlook over results from the end of Q3.
In addition to the survey questions regarding sales, capital spending and employment, the survey asked CEOs to express their expectations with regard to the timing of returning to “normal” business practices such as no need for masks, working largely in person, … their responses were as follows:
Summer 2021 – 17 percent
Late 2021 – 43 percent
Sometime in 2022 – 29 percent
No expectation to return to “Normal” – 10 percent
Additionally, CEOs were asked what aspects of our current business protocols (working from home, Zoom meetings, hiring without in person meetings, …) do they see continuing post pandemic. The overwhelming responses were a continuation of working from home for some workers/types of work and the use of Zoom or similar technology for what had previously required in person meetings.
“The variation in expectations for a return to normal highlights the continued uncertainty surrounding the pandemic and its impact on businesses,” said Mickey Quiñones, dean of the Robins School. “It is interesting that some of the adaptations that have become widespread, such as Zoom meetings, will likely continue to influence the way we conduct business well into the future.”
To summarize, CEOs predictions over the next six months include:
The data for the last four years/sixteen quarters is depicted graphically below. As can be seen, the index has hovered around a value of 100 from 2017 to 2019 prior to the pandemic. After a plunge in Q1 2020, it has rebounded to values in the sixties with a slight positive trend.
The Robins School and VACEOs jointly conduct the quarterly survey, which regularly asks about expectations for sales, capital spending and employment, plus other relevant issues, helping Virginia companies anticipate business conditions and plan for growth.
The Robins School adapted the survey from the Business Roundtable, an association of CEOs of American companies that conducts a similar survey nationally. Rich Boulger, associate dean at the Robins School, administers the survey and collects the responses each quarter. The survey has been administered quarterly since 2010.
Virginia Council of CEOs is a nonprofit organization connecting CEOs for learning and growth. Formed more than 20 years ago, Member benefits include placement in a peer roundtable group and access to a thought leader network and a robust program of events for learning and growth. This is not a networking group, but rather a group of CEO peers who are invested in the success of each Member. Learn more at www.vaceos.org.
The Robins School of Business is the only fully accredited, highly ranked undergraduate business school that also is part of a highly ranked liberal arts university. U.S. News ranks the Robins School’s MBA program #2 in Virginia. The school’s executive education division offers customized training and consulting to a wide variety of businesses.
Each quarter the Virginia Council of CEOs (VACEOs) and University of Richmond’s Robins School of Business partner to take the pulse of top executives in the region through a comprehensive Virginia CEO Economic Outlook Survey.
The third quarter 2020 CEO Economic Outlook survey finds that expectations over the next six months for sales and employment all improved compared with expectations at the end of Q2 while expectations of capital spending decreased somewhat.
Read Richmond Times-Dispatch coverage >
Year | Quarter 1 | Quarter 2 | Quarter 3 | Quarter 4 |
---|---|---|---|---|
2020 | 50.43 | 65.20 | ||
2020 (May 27) | 26.2 | |||
2020 (April 27) | -1.33 | |||
2020 | -18.73 (historic low) | |||
2019 | 100.5 | 94.13 | 86.33 | 101.47 |
2018 | 94.60 | 92.73 | 104.30 | 97.97 |
2017 | 108.97 (historic high) | 103.63 | 99.17 | 106.3 |
2016 | 102.00 | 89.00 | 89.67 | 107.37 |
2015 | 93.90 | 93.42 | 99.80 | 92.67 |
2014 | 86.07 | 88.71 | 96.10 | 95.92 |
2013 | 86.40 | 91.60 | 92.53 | 89.57 |
2012 | 94.10 | 81.13 | 81.17 | 77.57 |
2011 | 85.63 | 74.17 | 81.17 | 88.63 |
2010 | 81.33 | 94.47 | 92.27 |
Says Scot McRoberts, executive director of the Virginia Council of CEOs, “The data reflects what I am hearing from small business CEOs. The pace of recovery is slowing. The lack of another round of stimulus from Congress seem to be a contributor, along with the crippling effects of the pandemic on certain sectors of the economy.”
“The survey results continue to suggest a positive outlook over the next six months,” said Rich Boulger, associate dean at the Robins School. Boulger administers the survey and collects the responses each quarter. He adds, “The Index, which consists of an average of Virginia Council of CEO members expectations with respect to sales, capital spending and employment, continues to rise (65.2 versus 50.4 last quarter) at this difficult time.”
“The economic climate appears to have settled into a steady growth scenario, which should aid business leaders in making decisions going forward,” said Mickey Quiñones, dean of the Robins School. “However, with uncertainties surrounding the pandemic and future government stimulus, we are clearly not out of the woods yet.”
The 2020 third quarter survey found that, taken as a whole, the results pertaining to sales, capital spending, and employment produce an improvement in economic outlook over results from the end of Q2. To summarize, CEOs predictions over the next six months include:
SALES EXPECTATIONS
CAPITAL SPENDING EXPECTATIONS
EMPLOYMENT EXPECTATIONS
SURVEY SAMPLE
READ COMPLETE ECONOMIC SURVEY RESULTS
The Robins School and VACEOs jointly conduct the quarterly survey, which regularly asks about expectations for sales, capital spending and employment, plus other relevant issues, helping Virginia companies anticipate business conditions and plan for growth.
The Robins School adapted the survey from the Business Roundtable, an association of CEOs of American companies that conducts a similar survey nationally. Rich Boulger, associate dean at the Robins School, administers the survey and collects the responses each quarter. The survey has been administered quarterly since 2010.
REQUEST RESULTS
The Council continues to expand the survey beyond its members, offering any area business owners whose companies gross at least $1 million in annual revenue the opportunity to participate. If enough businesses participate, the Council will provide survey results by industry. Participation is free, and all participants will receive copies of the survey data.
Business owners and CEOs who would like to participate in the next survey should contact Scot McRoberts at smcroberts@vaceos.org.
ABOUT VIRGINIA COUNCIL OF CEOs
The Virginia Council of CEOs is a nonprofit association whose mission is to connect the CEOs of small and mid-sized businesses for learning and growth. The Council is led by a volunteer board of directors, advisory board and a small staff. Currently, there are more than 200 CEO members, mainly in Richmond and Charlottesville. Learn more at www.vaceos.org.
ABOUT ROBINS SCHOOL OF BUSINESS
The Robins School of Business is the only fully accredited, highly-ranked undergraduate business school that also is part of a highly-ranked liberal arts university. U.S. News ranks the Robins School’s MBA program #35 in the country. The school’s executive education division offers open enrollment courses and customized leadership development, training and consulting to area businesses.
For the first time since December, more CEOs expect sales to increase over the next six months than expect sales to fall.
Read Richmond-Times coverage >
Each quarter the Virginia Council of CEOs (VACEOs) and University of Richmond’s Robins School of Business partner to take the pulse of top executives in the region through a comprehensive Virginia CEO Economic Outlook Survey.
The third edition of this special survey found finds that expectations over the next six months for sales, capital spending, and employment all improved compared with expectations at the end of May.
More than half of CEOs (57 percent) indicated that compared with their expectations for their businesses at the end of May, the last month has been “about as expected.” More than 28 percent reported it to be “much better than expected,” while about 15 percent reported “much worse than expected.”
Year | Quarter 1 | Quarter 2 | Quarter 3 | Quarter 4 |
---|---|---|---|---|
2020 | 50.43 | |||
2020 (May 27) | 26.2 | |||
2020 (April 27) | -1.33 | |||
2020 | -18.73 (historic low) | |||
2019 | 100.5 | 94.13 | 86.33 | 101.47 |
2018 | 94.60 | 92.73 | 104.30 | 97.97 |
2017 | 108.97 (historic high) | 103.63 | 99.17 | 106.3 |
2016 | 102.00 | 89.00 | 89.67 | 107.37 |
2015 | 93.90 | 93.42 | 99.80 | 92.67 |
2014 | 86.07 | 88.71 | 96.10 | 95.92 |
2013 | 86.40 | 91.60 | 92.53 | 89.57 |
2012 | 94.10 | 81.13 | 81.17 | 77.57 |
2011 | 85.63 | 74.17 | 81.17 | 88.63 |
2010 | 81.33 | 94.47 | 92.27 |
“The dramatic rebound of this index, from minus 18 to plus 54, reflects the nature of these entrepreneurs. CEOs of small and mid-sized Virginia businesses have been resilient and creative in adapting to a tremendously difficult business environment,” says Scot McRoberts, executive director of the Virginia Council of CEOs. Adding, “We certainly are not out of the woods yet, but these data are a good sign.”
“Survey results over the past four months indicate a positive and steady increase in economic outlook.” said said Randy Raggio, Associate Dean at the Robins School of Business. Raggio administers the survey and collects the responses each quarter. He adds, “With the move to Phase 3 on July 1, companies will have more opportunity to participate in the recovery.”
“These positive results are very welcome news at a time when stress from the continuing uncertainty is taking a toll on employees and business owners,” said Mickey Quiñones, dean of the Robins School. Adding, “They show that the hard work and sacrifices being made by many are making a difference in the performance of Virginia businesses.”
This month found that executives’ expectations pertaining to sales, capital spending, and employment represent improvements in economic outlook over results from the end of May.
To summarize, CEOs predictions over the next six months at the end of June include:
The Robins School and VACEOs jointly conduct the quarterly survey, which regularly asks about expectations for sales, capital spending and employment, plus other relevant issues, helping Virginia companies anticipate business conditions and plan for growth.
The Robins School adapted the survey from the Business Roundtable, an association of CEOs of American companies that conducts a similar survey nationally. Randy Raggio, associate dean at the Robins School, administers the survey and collects the responses each quarter. The survey has been administered quarterly since 2010.
Read Richmond-Times coverage >
The Council continues to expand the survey beyond its members, offering any area business owners whose companies gross at least $1 million in annual revenue the opportunity to participate. If enough businesses participate, the Council will provide survey results by industry. Participation is free, and all participants will receive copies of the survey data.
Business owners and CEOs who would like to participate in the next survey should contact Scot McRoberts at smcroberts@vaceos.org.
The Virginia Council of CEOs is a nonprofit association whose mission is to connect the CEOs of small and mid-sized businesses for learning and growth. The Council is led by a volunteer board of directors, advisory board and a small staff. Currently, there are more than 200 CEO members, mainly in Richmond and Charlottesville. Learn more at www.vaceos.org.
The Robins School of Business is the only fully accredited, highly-ranked undergraduate business school that also is part of a highly-ranked liberal arts university. U.S. News ranks the Robins School’s MBA program #2 in Virginia. The school’s executive education division offers customized training and consulting to area businesses.
Although COVID-19 has forced many employees to work from home, CEOs report that productivity is “about the same”.
Read Richmond Times-Dispatch coverage >
Each quarter the Virginia Council of CEOs (VACEOs) and University of Richmond’s Robins School of Business partner to take the pulse of top executives in the region through a comprehensive Virginia CEO Economic Outlook Survey.
For the first time ever, the University of Richmond’s Robins School of Business and the Virginia Council of CEOs conducted a follow-up to their quarterly CEO Economic Outlook Survey to determine how CEO sentiment had changed after dealing with COVID-19 for another month.
The second edition of this special survey found that CEO sentiment has continued to improve after dealing with COVID-19 for another month, but CEOs are not happy with the pace of reopening the state.
Overall expectations for sales, capital spending, and employment over the next six months all increased compared to expectations at the end of April. Fifty-eight percent of CEOs reported that compared with their expectations for their businesses at the end of April, the last month had been “about as expected.” Nearly 28% reported it to be “much better than expected,” while about 14% reported “much worse than expected.”
Year | Quarter 1 | Quarter 2 | Quarter 3 | Quarter 4 |
---|---|---|---|---|
May 27, 2020 | 26.2 | |||
April 27, 2020 | -1.33 | |||
2020 | -18.73 (historic low) | |||
2019 | 100.5 | 94.13 | 86.33 | 101.47 |
2018 | 94.60 | 92.73 | 104.30 | 97.97 |
2017 | 108.97 (historic high) | 103.63 | 99.17 | 106.3 |
2016 | 102.00 | 89.00 | 89.67 | 107.37 |
2015 | 93.90 | 93.42 | 99.80 | 92.67 |
2014 | 86.07 | 88.71 | 96.10 | 95.92 |
2013 | 86.40 | 91.60 | 92.53 | 89.57 |
2012 | 94.10 | 81.13 | 81.17 | 77.57 |
2011 | 85.63 | 74.17 | 81.17 | 88.63 |
2010 | 81.33 | 94.47 | 92.27 |
Says Scot McRoberts, executive director of the Virginia Council of CEOs, “I’m relieved to see that small business CEOs feel like the worst is over, and that optimism is ticking up slightly. I think it is also a good sign that few of these CEOs have resorted to layoffs, indicating a belief that business will rebound sooner, rather than later.”
“Despite the uncertainty that remains around future policies, we see a gradual increase in CEO sentiment,” said Randy Raggio, Associate Dean at the Robins School of Business. Raggio administers the survey and collects the responses each quarter. He adds, “These monthly surveys have given us a unique look at how sentiment has inched upwards as the situation has begun to stabilize.”
Mickey Quiñones, Dean of the Robins School of Business, says, “As companies begin the slow climb out of this steep downturn, they will have to draw upon the ingenuity and skill of their employees to discover new ways of doing business.”
This month found that executives’ expectations for sales, hiring and employment improved slightly over last month. To summarize, CEOs predictions over the next six months include:
The Robins School and VACEOs jointly conduct the quarterly survey, which regularly asks about expectations for sales, capital spending and employment, plus other relevant issues, helping Virginia companies anticipate business conditions and plan for growth.
The Robins School adapted the survey from the Business Roundtable, an association of CEOs of American companies that conducts a similar survey nationally. Randy Raggio, associate dean at the Robins School, administers the survey and collects the responses each quarter. The survey has been administered quarterly since 2010.
Read Richmond Times-Dispatch coverage >
The Council continues to expand the survey beyond its members, offering any area business owners whose companies gross at least $1 million in annual revenue the opportunity to participate. If enough businesses participate, the Council will provide survey results by industry. Participation is free, and all participants will receive copies of the survey data.
Business owners and CEOs who would like to participate in the next survey should contact Scot McRoberts at smcroberts@vaceos.org.
ABOUT VIRGINIA COUNCIL OF CEOs
The Virginia Council of CEOs is a nonprofit association whose mission is to connect the CEOs of small and mid-sized businesses for learning and growth. The Council is led by a volunteer board of directors, advisory board and a small staff. Currently, there are more than 200 CEO members, mainly in Richmond and Charlottesville. Learn more at www.vaceos.org.
ABOUT ROBINS SCHOOL OF BUSINESS
The Robins School of Business is the only fully accredited, highly-ranked undergraduate business school that also is part of a highly-ranked liberal arts university. U.S. News ranks the Robins School’s MBA program #35 in the country. The school’s executive education division offers open enrollment courses and customized leadership development, training and consulting to area businesses.
Another month into COVID-19, economic outlook starts to improve, but still a long way to go
Read Richmond Times-Dispatch coverage >
Each quarter the Virginia Council of CEOs (VACEOs) and University of Richmond’s Robins School of Business partner to take the pulse of top executives in the region through a comprehensive Virginia CEO Economic Outlook Survey.
For the first time ever, the University of Richmond’s Robins School of Business and the Virginia Council of CEOs conducted a follow-up to their quarterly CEO Economic Outlook Survey to determine how CEO sentiment had changed after dealing with COVID-19 for another month.
This survey reports that sixty-four percent of CEOs reported that compared with their expectations for their businesses at the end of March, the last month had been “about as expected.” Nineteen percent reported it to be “much better than expected,” while 17% reported “much worse than expected.”
Overall, expectations in March, at the end of the first quarter of 2020, were the lowest seen in the survey’s 10-year history. Those numbers improved slightly by the end of April.
Year | Quarter 1 | Quarter 2 | Quarter 3 | Quarter 4 |
---|---|---|---|---|
April 2020 | -1.33 | |||
2020 | -18.73 (historic low) | |||
2019 | 100.5 | 94.13 | 86.33 | 101.47 |
2018 | 94.60 | 92.73 | 104.30 | 97.97 |
2017 | 108.97 (historic high) | 103.63 | 99.17 | 106.3 |
2016 | 102.00 | 89.00 | 89.67 | 107.37 |
2015 | 93.90 | 93.42 | 99.80 | 92.67 |
2014 | 86.07 | 88.71 | 96.10 | 95.92 |
2013 | 86.40 | 91.60 | 92.53 | 89.57 |
2012 | 94.10 | 81.13 | 81.17 | 77.57 |
2011 | 85.63 | 74.17 | 81.17 | 88.63 |
2010 | 81.33 | 94.47 | 92.27 | |
“These results confirm what I’ve been hearing from CEOs – that we may have hit bedrock, and many businesses can begin clawing their way out of this hole,” says Scot McRoberts, Executive Director of the Virginia Council of CEOs. “What is unclear is how long their businesses will be at the bottom, and how quickly they can climb out.”
“Although the outlook still is not good, this month produced the largest improvement in the index in the survey’s history,” said Randy Raggio, Associate Dean at the Robins School of Business. Raggio administers the survey and collects the responses each quarter. He adds, “We intend to repeat the survey once a month until this crisis is over to track sentiment and to give Virginia CEOs a voice in the conversation.”
Mickey Quiñones, Dean of the Robins School of Business, says,“As adaptability becomes the name of the game, opportunities to develop new skills and organizational capabilities will become even more important. At the Robins School, we are working with business leaders and organizations to provide these opportunities through our various programs and executive education offerings.”
This month found that executives’ expectations for sales, hiring and employment improved slightly over last month. To summarize, CEOs predictions over the next six months include:
Because of the current crisis, CEOs were asked several questions that related specifically to COVID-19.
While dealing with the crisis, CEOs have identified skill gaps in their organizations. Although dealing with technology and a remote workforce was a concern, creative sales and marketing was the most frequently cited gap.
As one CEO commented, “I wish we had a full-time marketing professional to help us communicate and pivot during this time.” Another noted, “Employees who lack adaptability are standing out.”
When asked what more state and federal governments could do to help small businesses through the crisis:
CEOs offered lots of advice for the government as it decides when to relax/remove restrictions on business operations. CEOs were split on ‘go slow’ versus ‘move fast,’ with some recommending a ‘cost/benefit’ approach. Part of the divergence between ‘go slow’ and ‘move fast’ can be explained by differences in risk by industry and region. CEOs advocating faster movement point out that opening up is not a mandate, but a choice. Those that wish to open, and customers who feel comfortable, should be allowed to conduct business, but those who are more vulnerable should be given the choice to stay home.
READ COMPLETE ECONOMIC SURVEY RESULTS
The Robins School and VACEOs jointly conduct the quarterly survey, which regularly asks about expectations for sales, capital spending and employment, plus other relevant issues, helping Virginia companies anticipate business conditions and plan for growth.
This is the first time it has been done at a time other than end of quarter.
The Robins School adapted the survey from the Business Roundtable, an association of CEOs of American companies that conducts a similar survey nationally. Randy Raggio, associate dean at the Robins School, administers the survey and collects the responses each quarter. The survey has been administered quarterly since 2010.
Read Richmond Times-Dispatch coverage >
REQUEST RESULTS
The Council continues to expand the survey beyond its members, offering any area business owners whose companies gross at least $1 million in annual revenue the opportunity to participate. If enough businesses participate, the Council will provide survey results by industry. Participation is free, and all participants will receive copies of the survey data.
Business owners and CEOs who would like to participate in the next survey should contact Scot McRoberts at smcroberts@vaceos.org.
ABOUT VIRGINIA COUNCIL OF CEOs
The Virginia Council of CEOs is a nonprofit association whose mission is to connect the CEOs of small and mid-sized businesses for learning and growth. The Council is led by a volunteer board of directors, advisory board and a small staff. Currently, there are more than 200 CEO members, mainly in Richmond and Charlottesville. Learn more at www.vaceos.org.
ABOUT ROBINS SCHOOL OF BUSINESS
The Robins School of Business is the only fully accredited, highly-ranked undergraduate business school that also is part of a highly-ranked liberal arts university. U.S. News ranks the Robins School’s MBA program #35 in the country. The school’s executive education division offers open enrollment courses and customized leadership development, training and consulting to area businesses.
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