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Let’s face it. CEOs are in the business of persuasion. Persuading customers, employees, vendors, financial institutions, investors, business partners… For the most part, it’s in our nature to always be “on.”   Here’s a book that offers a fresh perspective…

A few weeks ago I had the pleasure of having lunch with Jonathan B. Smith, an entrepreneur, author and Certified EOS Implementer. We talked about the challenges faced by small business owners, and what to do when you hit the…

THINK ABOUT IT. There’s only two reasons why people buy: To ease pain or to gain something.   Let’s talk pain. And marketing to it.   We learned recently during a Knowledge Network presentation titled “Customer-Centric Online Marketing” that an overwhelming number of customers…

The University of Richmond’s Robins School of Business Executive Education division was established more than 50 years ago, but how well do you know this institution? You might think of it as a great place to take a business course…

Put a well-known, highly-respected business mogul in front of a room of 100-plus enterprising CEOs, have a frank discussion about how to build and reinvent an 85-year-old, multibillion-dollar business, and what do you get? The most highly rated VACEOs Quarterly Luncheon…